Client Ownership Phase
Once the system has been successfully installed, and the client has certified that their teams are ready to take ownership, Clarity AVL moves into a critical project phase: Client Ownership.
Our final hand-off includes all system documentation, including as-built CAD drawings; instruction manuals; hardware programming and control touch panel software codes. We also retain copies of everything in our cloud-based secure server so that you will always have access to your project information.
After this point, we continue to support both the client and the system in a number of ways. We provide on-going system maintenance agreements; with includes in addition software and firmware updates. Training modules can even be scheduled along with the maintenance agreement for the further professional growth of your staff.
We recognize the lowest number of down-time hours is as important a system specification as anything on an equipment sheet. We have created our project delivery system and after-scale client support to maximize your own productivity as much as our own.